We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please click here. You can also contact us at info@snapsscrubs.com or WhatsApp us at +16467701108. 

If your return is accepted, you will have 2 options. 1st would be going through us and getting returning label at a flat rate of $9. 2nd you can send it back to us on your own and provide us with the tracking information.

PS. (tracking info must be sent asap as the 14-day return policy starts when package is delved).

We will then send you the return shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

After we receive it and it meets our return policy we will send you your refund. You can always contact us for any return question at info@snapsscrubs.com or WhatsApp us at +16467701108.  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Click here to start your return.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@snapsscrubs.com or WhatsApp us at +16467701108.
If you're not satisfied with your purchase, you can return it using one of 2 options. 1st would be going through us and getting returning label at a flat rate of $9. 2nd you can send it back to us on your own and provide us with the tracking information.
PS. (tracking info must be sent asap as the 14-day return policy starts when package is delved).

We will then send you the return shipping instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

To start a return, please click here. You can also contact us at info@snapsscrubs.com or WhatsApp us at +16467701108.
We appreciate your business and are here to help! If you have any questions, please feel free to contact us. Thank you for shopping with us!

Contact Information: Phone Number: 1-646-770-1108 WhatsApp: +16467701108 Email: Info@snapsscrubs.com